Latest News in IT Support

Why Companies Need IT Support

Why Companies Need IT Support

Let’s go straight to the point. For starters, IT support is a team or department in a workplace for a company or organization that provides a plethora of services and assistance to users who are having problems with its computer systems. Almost all companies in the world have their own IT support because of the […]

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Customer Service Skills That IT Services Personnel Should Have

Customer Service Skills That IT Services Personnel Should Have

There are certain customer service skills that everyone in managed IT services in the Philippines must learn if they want to create the best customer experience for their clients. Without them, you may lose the loyalty of your customers as you let them down. Here are the skills you need to put that “wow factor” […]

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Be a Better IT Support Person by Breaking These Bad Habits

Be a Better IT Support Person by Breaking These Bad Habits

Unlike non-BPO jobs in the corporate world, IT support in the Philippines jobs are kind of easy to obtain. This is so even though salaries may not fall under the level of other CS positions and jobs are mostly entry-level. But remember, tech support is highly essential to the success of a business and requires […]

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