For any sized company, the growing demands of these days’ technology create unique and critical business challenges. IT infrastructure must not be confused with the broad concept of IT management.
Let’s tackle the term infrastructure in this concept.
The most common mistake is to treat the Cloud and the transition as interchangeable terms. We must emphasize that the cloud alone cannot transition a business. Moving to the cloud only means using its best functions and add more efficiency. The cloud simply gives you the framework.
What then is IT Infrastructure Management? It could be easily interchanged with the broader scope of IT Management when it shouldn’t be. Philippine IT Management is administrating and managing the operational elements to effectively use data and technology which includes computers, storage, facilities, servers, staff, training, security, software, and processes that make up the entire IT infrastructure.
IT Infrastructure Management, on the other hand, takes responsibility in increasing business value by streamlining data retrieval and reporting, extending a proactive approach to technology, and adapt to enhance user experience. In other words, IT Infrastructure comprises of all the pieces that support the management and use of data. This covers the hardware and software, storage areas, networking, upgrades, and repairs to support business goals. This has the same concept as with IT Managed Services where a third-party provider handles the overall IT services for a fixed monthly rate.
Infrastructure management has changed to also include the very core that supports and technology. The idea behind this is to give structure and control for efficiency in daily operations to lessen downtime and keep continuous work productivity.
The services that an IT Infrastructure Management provider offers are usually behind the scenes. They monitor and keep the technology that reinforces daily operations such as the internet, data access, and networking. This team must work in real-time to be effective in monitoring issues and immediate remedy for the continuous flow of work.
Given today’s global crisis due to the Covid19 pandemic, there’s a growing need for a remote workforce, cloud technology, and offsite data centers that remote IT Infrastructure Management must step in. More often than not, it is outsourced to IT service providers who have the tools and expertise to support this type of service.
We have been in the industry for over 15 years and have delivered major projects for our clients. We help you assess where you are in your current IT infrastructure and take you where you can possibly be with our customized IT designs and solutions. For more information on IT Infrastructure and how this can help your business, reach out to one of our experts here.